
Sense-checking beats defence
We have the same approach to feedback and criticism: that we both actively seek out and deeply value the perspectives of others before we launch our work.

Be heard, be kind
I’ve arrived at one universal truth: we all just want to be heard. And when we have no choice but to navigate a new organisation, it's important to listen.

Reaching the operational frontline
With colleagues spread across geographies, shift times and functions, learning how to land corporate updates with diverse audiences was essential.
